Privacy Policy

DigiMatch ("we", "us", "our") is a digital services marketplace operated by mCm Design London Ltd, a company registered in England and Wales. Our website is https://digimatch.base44.app (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our marketplace platform connecting businesses with digital professionals. We comply with UK GDPR and the Data Protection Act 2018.

• Account Information: name, email address, phone number, company name (for professionals)
• Profile Information: skills, portfolio links, rates, biography, profile photo
• Project Information: project details, quotes, messages between clients and professionals
• Usage Data: IP address, browser type, pages visited, time spent, referral source
• Payment Data: processed securely by our payment provider, Wix Payments. We do not store card details.

• To provide and maintain the Service
• To match clients with suitable digital professionals
• To process transactions and manage credits/subscriptions
• To send notifications about new leads, quotes, and project updates
• To improve our AI matching algorithm and platform features
• To communicate policy updates and marketing (with opt-out)

We process your personal data under the following lawful bases:

• Consent: marketing communications, cookies
• Contract: providing the marketplace service, processing transactions
• Legitimate Interest: fraud prevention, platform security, analytics
• Legal Obligation: tax records, compliance with UK law

• Payment processor (Wix Payments) — to handle transactions
• Cloud hosting provider — to store and serve the platform
• Email service provider — to send notifications
• We do NOT sell your data to third parties
• We share data with authorities only when legally required

• Active accounts: retained while the account is active
• Deleted accounts: personal data deleted when we process your account closure, except where legal retention applies
• Transaction records: kept as required by UK tax law

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

We use essential cookies (authentication, session) and analytics cookies (usage patterns). You can manage cookie preferences through your browser settings.

We implement HTTPS/TLS encryption in transit, managed authentication, and role-based access controls. Payment data is handled by our payment provider and never stored on our servers.

Where personal data is transferred outside the UK, we rely on appropriate safeguards as required by UK data protection law.

The Service is not intended for anyone under 18. We do not knowingly collect data from minors.

We may update this policy. Significant changes will be notified via email and/or in-platform notice before taking effect.

• Email: privacy@digimatch.co.uk
• Company: DigiMatch, operated by mCm Design London Ltd (registered in England and Wales), London, United Kingdom